V109- Legal Administrative Assistant

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Job Description:

Join Job Duck as an Intake and Administrative Assistant supporting a criminal defense practice where every caller deserves a professional, patient, and compassionate first point of contact. In this role, you will answer incoming calls, gather essential background information, explain which documents are needed, and help ensure prospective and existing clients receive timely support. You will also maintain organized digital folders, upload documentation, send invoices, and coordinate accurate handoffs to the intake team. This opportunity is ideal for someone who communicates confidently, stays organized without close supervision, and can assist people facing difficult circumstances with empathy and discretion. Your work will contribute to a responsive, dependable client experience while helping the team keep its daily administrative processes organized.

• Compensation Range: 1040 USD to 1100 USD

Responsibilities include, but are not limited to:

• Protect confidential client and case information

• Serve as the initial point of contact for incoming callers

• Escalate documents, questions, and client matters to the appropriate team member for review

• Answer calls professionally and gather relevant background information

• Explain which documents callers need to provide before proceeding

• Request and receive documentation from prospective and existing clients

• Upload, label, and organize documents within the appropriate digital folders