V104 - Bilingual Client Intake Coordinator

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Job Duck is seeking a Bilingual After-Hours Intake Specialist who thrives in meaningful client conversations and understands the importance of responsiveness outside traditional business hours. In this role, you will serve as a trusted first point of contact for prospective and current clients, ensuring no opportunity is missed during evenings and weekends.

Your daily work will center on answering calls, conducting intakes, scheduling consultations, and following up with leads in a professional and empathetic manner. This position is ideal for someone who is confident on the phone, highly organized, and comfortable working independently while managing multiple priorities.

If you enjoy helping people during critical moments and take pride in clear communication and follow-through, this role offers both impact and purpose.

• Compensation Range: 1,142 USD to 1,220 USD Monthly

Responsibilities include, but are not limited to:

• Capable of converting leads into scheduled consultations through strong communication and professionalism.

• Enter and update lead and client information in the CRM or case management system

• Process payments over the phone while handling sensitive data securely

• Assist current clients with basic updates, scheduling, and routing needs

• Follow up with warm leads and callbacks

• Conduct initial intake calls and gather relevant case information accurately