V104- Legal Client Services Specialist, Job Duck

About the job

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Join us as an Intake Specialist and help prospective clients receive a professional, responsive, and welcoming first experience. In this role, you will manage inbound leads, answer calls, schedule paid consultations, coordinate calendars, and provide consistent follow-up throughout the intake process. You will also maintain accurate CRM records and send timely reminders to help prospective clients stay engaged. This opportunity is ideal for a results-oriented professional who communicates clearly, demonstrates a strong work ethic, and enjoys contributing to a collaborative legal team.

Monthly Compensation Range : from $1,142 to $1,220 USD.

Responsibilities include, but are not limited to:

Make outbound calls to prospective clients who require additional follow-up

Manage inbound leads and guide prospective clients through the initial intake process

Answer incoming calls and provide a professional first point of contact for prospective clients

Schedule paid consultations and add appointments to the appropriate calendar

Collaborate with the legal team to support consultation scheduling and lead conversion efforts

Communicate professionally with prospective clients and internal team members

Support a consistent and organized intake experience

Track lead activity and update communication records in the CRM

How can we help?

How can we help?

V104- Legal Client Services Specialist

About the job