Project & Service Team Member

This is a remote position.

As our Project & Service Admin, you aren’t just pushing paper—you are managing the lifecycle

of technical projects. You will:

• Coordinate Projects: Manage timelines and deliverables for low voltage installs, including

data cabling, CCTV, and access control.

• Master the Zoho Suite: Daily management of Zoho Desk for service tickets and Zoho

Projects for long-form deployments.

• Communicate with Precision: Act as the bridge between clients and field technicians,

ensuring everyone is aligned and informed.

• Detailed Documentation: Maintain obsessive levels of detail in project notes, hardware

inventories, and close-out reports.

• Adaptive Support: Handle incoming communications via Dialpad and jump between

independent tasks and collaborative team goals without missing a beat.

Requirements

We are looking for a professional who balances technical "know-how" with administrative

excellence.

• Experience: 2–5 years in a project coordination or service admin role, preferably within

the low voltage or IT industry.

• Technical Familiarity: A solid understanding of Ubiquiti networking, access control

systems, IP cameras, and structured cabling.

• Software Proficiency: Prior experience with Zoho Desk and Zoho Projects is highly

preferred.

• Language Skills: Exceptional written and verbal English is non-negotiable. You must be

able to communicate complex technical details clearly.