Relationship Manager

行业洞察与学习

• 持续跟进行业动态、竞品策略和新产品形态，快速掌握并消化新知识，形成对客户有价值的观点与建议。

• 定期输出客户/市场反馈与竞品情报，为内部策略和产品迭代提供一线视角。

Client Acquisition & Expansion

• Identify and acquire potential high-value clients (including but not limited to professional traders, family offices, etc.) through multiple channels such as in-person visits, industry events, communities and referrals.

• Quickly profile and identify high-potential target clients, maintain a structured lead pipeline and follow-up rhythm.

Client Relationship Management & Target Delivery

• Build and maintain strong, long-term relationships with clients; conduct regular reviews to understand their trading needs, capital scale and product preferences.

• Take full responsibility for key KPIs of your client portfolio, including asset under management, trading volume and revenue contribution, and achieve monthly/quarterly performance targets.

Product & Solutions Advisory

• Develop an in-depth understanding of major product lines on leading trading platforms (e.g. spot, perpetuals, options, Earn/wealth management, structured products, etc.) and provide professional comparison and recommendations to clients.

• Gather client needs and pain points, and work with product, operations and other internal teams to deliver customized solutions for key clients.

Industry Insight & Continuous Learning

• Continuously track industry trends, competitor strategies and new product types; quickly absorb new knowledge and translate it into valuable insights and suggestions for clients.

• Regularly share client/market feedback and competitive intelligence to provide frontline input for internal strategy and product iteration.

What We Look For In You

• 至少 2 年及以上 web3 行业工作经验 ，对主流交易所、钱包、托管、DeFi 等产品有实际使用或服务经验。

• 能够 快速识别与筛选目标客户 ，具备优秀的沟通谈判技巧与关系维护能力，有高潜力客户的客户关系管对金融市场、衍生品、风险收益等有基本认知，有银行、券商、资管等金融背景者优先。客户服务和运营等相关工作经验优先；

• 明确的 KPI & 结果导向 ，习惯用数据衡量业绩。

• 能接受 高强度工作节奏与频繁出差 / 拜访 。

• 自驱力强，抗压能力好，能够在不确定环境中找到路径并推动落地。

• 能够 中英文双语工作（听说读写）；

• 本科及以上学历， 金融、经济、会计、数学、统计、计算机等相关专业优先 。

• At least 2 years of work experience in the Web3 industry , with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc.

• Able to quickly identify and qualify target clients , with strong communication, negotiation and relationship-building skills. Experience in managing high-potential client relationships, client service or account operations is preferred. Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus.

• Clear KPI & result orientation , and comfortable using data to measure and manage performance.

• Comfortable with a high-intensity work pace and frequent travel / client visits .

• Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment.

• Able to work in both Chinese and English (listening, speaking, reading and writing) .

• Bachelor’s degree or above; majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields are preferred.

Perks & Benefits

Competitive total compensation package

Various team building programs and company events

• More that we love to tell you along the process!

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

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Source: Jobicy