Sales Development Manager [Remote]

Company Description

CyberArrow is your top solution to stress-free cyber security compliance and awareness. We are trusted by the world's biggest brands including but not limited to: Emirates Airlines, American Express, Bupa and others. We help companies with their security compliance requirements and programs. CyberArrow is currently investing significant resources to deliver successful revenue increase across its Enterprise GRC and Awareness Platform offerings. Sales Development Representatives have a critical role in providing customer acquisition.

Role Summary

As the SDR Manager, you will lead and grow a team of Sales Development Representatives responsible for customer acquisition and pipeline generation. Your role will be critical in hiring top talent, coaching team members, refining sales outreach strategies, and driving measurable results. You will collaborate closely with sales and marketing teams to ensure alignment and seamless lead progression.

Key Responsibilities

• Lead, manage, and scale a team of Sales Development Representatives focused on both outbound and inbound lead generation.

• Recruit, onboard, and train SDRs to ensure consistent performance and career growth.

• Set clear activity goals and sales KPIs; monitor and drive the team to meet or exceed targets.

• Analyze performance data to optimize outreach strategies and improve lead quality and conversion rates.

• Provide ongoing coaching, mentorship, and feedback through regular 1:1 sessions and call reviews.

• Work closely with marketing and sales to align messaging, campaigns, and lead qualification processes.

• Maintain accurate CRM records and generate reports to track individual and team metrics.

• Foster a positive, accountable, and high-performance team culture.