Workers Compensation Team Lead

• Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.

• Assures that direct reports are properly licensed in the jurisdictions serviced.

• Ensures claims files are coded correctly, and adequate documentation is made by claims examiners.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing

• Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred.

Experience

• Six (6) years of claims experience or equivalent combination of education and experience required to include two (2) years claims supervisor experience

Skills & Knowledge

• Thorough knowledge of claims management processes and procedures for multiple product lines

• Excellent oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Leadership/management/motivational skills

• Analytical and interpretive skills

• Strong organizational skills

• Excellent interpersonal skills

• Excellent negotiation skills

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

Compensation Information:

Salary Range : $67,847.00 - $88,201.00 - $100,000 CAD annually

This position is full-time, and compensation is salaried.

Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick may use artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review to ensure fairness, and any use will be disclosed in accordance with applicable privacy and human rights legislation.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Originally posted on Himalayas

• Workers' Compensation Specialist
• Claims Team Lead
• Claims Supervisor
• Insurance Claims Handler

Source: Himalayas