Level 4 Engineer Senior Systems Engineer

Security & Cloud

• Experience implementing security controls and remediation strategies

• Understanding of security frameworks and compliance requirements, including Essential Eight, CIS Controls, NIST, and cyber insurance requirements

• Experience with security monitoring, incident response, and security investigations

• Microsoft Sentinel, SIEM, Microsoft Defender, Azure Virtual Desktop, and Cloudflare experience is highly desirable

Platforms & Technologies

• Ubiquiti UniFi and Sophos Firewall experience is advantageous

• Familiarity with Microsoft Teams Phone is beneficial

• Experience with ConnectWise Manage, ConnectWise Automate, IT Glue/IT Boost, and ITIL is desirable

Leadership & Client Engagement

• Proven experience leading technical initiatives and mentoring engineers

• Strong client-facing and stakeholder management capabilities

• Ability to communicate technical concepts and solutions to both technical and non-technical audiences

• Strong analytical and problem-solving skills

• High attention to detail with a proactive, accountable, and outcome-focused approach

• Strong organisational skills and the ability to work independently and make sound technical decisions

• Commitment to continuous learning and professional development

Certifications

Preferred certifications include:

• Microsoft Certified: Enterprise Administrator Expert

• Microsoft Certified: Azure Solutions Architect Expert

• Microsoft Certified: Cybersecurity Architect Expert

• Microsoft Certified: Security Operations Analyst

• CCNA, CCNP, or equivalent networking certification

• CISSP, CISM, CEH, or equivalent cybersecurity certification

• ITIL Foundation or higher

Responsibilities

Technical Leadership & Escalation

• Act as the highest level of technical escalation for Level 1–3 engineers

• Lead root cause analysis for complex infrastructure and cloud issues

• Mentor and guide technical team members

• Develop and maintain technical standards, procedures, and best practices

• Review and approve technical solutions and project designs

Microsoft 365 & Cloud Solutions

• Design, implement, and optimise Microsoft 365 environments

• Lead projects across Microsoft 365, Entra ID, Intune, security, SharePoint, Teams Phone, and Azure

• Implement and improve Zero Trust security frameworks

• Drive automation initiatives using PowerShell and Power Platform

Infrastructure & Networking

• Design and support enterprise-grade networking environments

• Configure and troubleshoot firewalls, routing, switching, VLANs, VPNs, network security, WAN, and internet connectivity

• Lead architecture reviews and network improvement initiatives

• Provide advanced support across Ubiquiti, Sophos, and other network technologies

Security & Compliance

• Conduct security reviews and vulnerability assessments

• Design and implement cybersecurity controls and remediation plans

• Support compliance with relevant security frameworks and cyber insurance requirements

• Assist with incident response and security investigations

• Implement and manage SIEM and security monitoring solutions

Project Delivery & Solution Architecture

• Lead the design and delivery of complex infrastructure and cloud projects

• Participate in solution scoping and pre-sales activities

• Work with management to identify technology opportunities and improvements

• Ensure projects are delivered to scope and a high standard

• Contribute to solution architecture and strategic technology planning

Documentation & Operational Excellence

• Maintain accurate technical documentation, diagrams, as-builts, knowledge articles, and SOPs

• Maintain accurate project updates and service records

• Drive continual service improvement across the business

• Identify opportunities to improve service quality, operational efficiency, security, and technical standards

Client Engagement

• Act as a trusted technical advisor to clients

• Participate in technical strategy meetings and client reviews

• Translate technical solutions and concepts into clear business outcomes

• Maintain a high standard of customer service and professional conduct

How we take care of our team

💰 Get paid in Australian Dollars

🏥 Medical insurance from day one for you + spouse (or parents if unmarried)

🩺 Generous OPD coverage from doctor visits to all your medical needs

🏡 Home office setup allowance to build your ideal workspace

🌐 Internet allowance to keep you connected

💪 Gym & wellness allowance to stay fit and balanced

🎉 Work hard, play hard – regular team events & engagement activities

🧠 Diji Assist – Mental health & counseling support when you need it

📚 We invest in you – reimbursement for industry certifications

🗣️ Open-door culture – your ideas and feedback always matter

🌍 Flexible work – home or office, wherever you do your best work

🏆 Rewards & recognition that actually recognize you

🥳 Great christmas & financial year-end parties to unwind with your loved ones

Originally posted on Himalayas

• Senior Systems Engineer
• Systems Engineer
• Senior Cloud Engineer
• Senior IT Engineer

Source: Himalayas