Senior Engineering Manager, Consumer / New Verticals

• Consumer Engineering: Builds the APIs and backend systems powering Flex ’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences.

• Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences.

• Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex ’s products.

What You’ll Do

Technical Leadership

• Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend.

• Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions.

• Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability.

• Ensure reliability, data integrity, and financial correctness across consumer workflows.

Execution & Delivery

• Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes.

• Lead large, ambiguous projects from early exploration through launch and scale.

• Coordinate cross-team dependencies and resolve blockers regardless of team.

• Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products.

People Leadership

• Manage, mentor, and grow a team of engineers.

• Establish strong ownership of customer outcomes, engineering quality, and operational excellence.

• Hire and develop senior engineers and future technical lead

• Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line.

Operational Ownership

• Own the production health and reliability of the team’s consumer services.

• Improve observability, scalability, and incident response a

• Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows.

• Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness.

Who You Are

Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself.

• 8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers.

• Experience building and scaling consumer-facing products and the APIs and backend systems that power them.

• Strong product judgment and a track record of partnering with business and product leaders to delivery .

• Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration.

• Strong understanding of distributed systems, service architecture, reliability, and data integrity.

• Experience owning production services with high standards for uptime, correctness, and operational readiness.

• A track record of growing engineers, developing technical l with strong ownership and accountability.

• Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities.

Preferred

• Experience building or operating consumer fintech, payments, banking, or lending products.

• Experience launching a new product or business line from early experimentation through adoption and scale.

• Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences.

• Experience using product analytics and experimentation to i, engagement, or retention.

• Experience partnering with Risk and Compliance teams in a regulated environment.

• Background scaling high-growth consumer platforms.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex ’s internal leveling guidelines and benchmarks.

Tier 1 (NYC/Bay Area, Los Angeles, Seattle)

$240,000—$300,000 USD

Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)

$216,000—$270,000 USD

Tier 3 (Salt Lake City, all other USA cities)

$200,000—$255,000 USD

Life at Flex

Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.

Offices

Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.

Benefits

View our benefits and more at getflex.com/careers.

Originally posted on Himalayas

• Engineering Manager
• Software Engineering Manager
• Technical Engineering Manager

Source: Himalayas